Key Account Manager


Mid Senior level

Main Tasks and Job Responsibilities:

  • Accountable for the performance of our 3 business units which is now collaborating with strategic partners in Malaysia.
  1. Device Trade-In
  2. Device Financing
  3. Device Protection
  • Act as coordinator between strategic partners and our business units.
  • Identify performance gap and escalate to respective business units.
  • Executes strategic campaigns with partners in order to achieve business objectives together.
  • Meet and exceed key performance indicators (KPIs) such as revenue vs plan, contact rate, quote closure rate and gross profit percentage.
  • Coaches partner's retail sales staff on the technical aspects of our products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
  • To put sales / resourcing mentality for retail sales staff in retail store.
  • Ensures that team members are fully equipped with the product, system and selling-skills training that they require to be successful.
  • Leverages company‚Äôs solutions to improve and strengthen competitiveness.
  • Cooperates closely with other business units to capture new established rules and guidelines.
  • Forecasting annual, quarterly and monthly sales goals.
  • Other tasks assigned from time-to-time.

Job Requirements:

  • Proven at least 5-7 years working experience as a Key Account Manager.
  • Possesses expertise in selling strategies and methodologies, strategic planning and execution, and employee motivation techniques.
  • Experience in managing incentive programs for partners is a big plus.
  • Experience in channel management is an added advantages.
  • Good prospecting and sales planning skills.
  • Experience in mobile communications or used mobile smart device industry is an added advantage.
  • Excellent communication skills and negotiations skills.
  • Good time management and planning skills.


About the Company