Key Account Manager

KEY ACCOUNT
Malaysia

Mid Senior level


We are an online digital technology company and one of the leading solution providers for certified pre-owned phones and mobile applications, covering end to end mobile phone trading and business lifecycle. We operate throughout the Asia Pacific region; Malaysia, Singapore, Hong Kong, Taiwan, Philippines, Thailand, Vietnam, Indonesia and India.


Main Tasks and Responsibilities:


  • Accountable for the performance of our 3 business units which is now collaborating with strategic partners in Malaysia.

Device Trade-In

Device Financing

Device Protection

  • Act as coordinator between strategic partners and our business units.
  • Identify performance gap and escalate to respective business units.
  • Executes strategic campaigns with partners in order to achieve business objectives together.
  • Meet and exceed key performance indicators (KPIs) such as revenue vs plan, contact rate, quote closure rate and gross profit percentage.
  • Coaches partner's retail sales staff on the technical aspects of our products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
  • To put sales / resourcing mentality for retail sales staff in retail store.
  • Ensures that team members are fully equipped with the product, system and selling-skills training that they require to be successful.
  • Leverages company‚Äôs solutions to improve and strengthen competitiveness.
  • Cooperates closely with other business units to capture new established rules and guidelines.
  • Forecasting annual, quarterly and monthly sales goals.
  • Other tasks assigned from time-to-time.


Job Requirements:


  • Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
  • Proven at least 5-7 years working experience as a Key Account Manager.
  • Possesses expertise in selling strategies and methodologies, strategic planning and execution, and employee motivation techniques.
  • Experience in managing incentive programs for partners is a big plus.
  • Experience in channel management is an added advantages.
  • Good prospecting and sales planning skills.
  • Experience in mobile communications or used mobile smart device industry is an added advantage.
  • Excellent communication skills and negotiations skills.
  • Good time management and planning skills.
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About the Company

Compasia