Senior IT Executive

SCOPE / PURPOSE OF JOB / JOB RESPONSIBILITIES

1) Strategic IT Management:

Oversee the organization’s IT infrastructure, systems, software, and services.

Align IT initiatives with the company’s strategic goals and growth plans.

2) IT Security & Compliance:

Ensure the security, integrity, and compliance of IT operations

Implement and monitor cybersecurity protocols and data protection measures.

3) Systems Implementation & Optimization:

Lead the design, deployment, and optimization of IT systems and platforms:

Evaluate emerging technologies for potential adoption.

4) Advanced IT Support (Level 2 & 3):

Serve as the escalation point for complex technical issues

Provide guidance and mentorship to junior IT staff.

5) Infrastructure & Maintenance:

Manage and maintain core IT infrastructure including servers, networks, mobile devices, PABX, CCTV,

and access control systems.

Monitor network performance and conduct preventive maintenance.

6) Disaster Recovery & Business Continuity:

Develop and maintain disaster recovery plans and backup systems.

Ensure minimal downtime and rapid recovery in case of system failures.

7) User Account & Access Management:

Administer user accounts, permissions, and access controls across platforms.

8) Vendor & Supplier Management:

Build and maintain strong relationships with IT vendors and service providers.

Oversee procurement and contract negotiations

9) Policy Development & Documentation:

Assist in developing IT policies, procedures, and best practices.

Ensure accurate documentation of IT assets and configurations.

10) Other Duties as Assigned:

Support event setups, logistics, visitor arrangements, and meeting room configurations.

Provide additional support to the Facilities team as needed.

QUALIFICATIONS/REQUIREMENTS

1) Education:

A bachelor’s degree in Computer Science, Information Technology, or a related field is

typically required. Advanced degrees or certifications are often preferred.

2) Experience:

A minimum of 3-5 years of experience in IT management or related roles, with a proven

track record of managing IT infrastructure and services.

3) Technical Skills:

Strong technical knowledge of network and PC operating systems, current network

hardware, protocols, and IT best practices.

4) Leadership Skills:

Experience in team management and demonstrated leadership skills.

5) Communication Skills:

Excellent written and verbal communication skills, with the ability to explain complex IT

concepts in simple terms.

6) Problem-Solving Skills:

Strong problem-solving and decision-making skills, with the ability to analyze complex

data.

7) Project Management:

Experience in project management and implementation of IT systems.