Senior Associate – Business Analyst (2070204062026801201)

Job Title : Senior Associate – Business Analyst

Department/Function : INT-BUILD-EBK-MAD

Reporting to Title : Senior Manager - Deputy Head of Digital Banking

Responsibilities/ Job Description:

• Analyze, challenge and formalize business requirements, ensuring alignment with BRED Group standards, target operating model and mutualized solutions.
• Translate business needs into clear functional specifications, user stories, workflows, process maps and acceptance criteria.
• Review and validate technical specifications to ensure they properly address business requirements and operational constraints.
• Contribute to technical solution design by working closely with technical leads, architects, developers, vendors and infrastructure teams.
• Prepare and facilitate workshops, working sessions and committees with business teams, IT teams, vendors and other project stakeholders.
• Engage with business stakeholders from the bank to understand needs, pain points, operational processes and strategic objectives.
• Coordinate with vendors to clarify scope, assess feasibility, obtain quotations, review proposals and follow up on delivery commitments.
• Support test strategy and test preparation, including test scenarios, test cases, acceptance criteria and expected results.
• Perform functional testing and first-level validation of delivered features before handover to QA or business users.
• Coordinate UAT, non-regression testing and defect management with QA teams, business users, vendors and development teams.
• Prepare training materials and conduct training sessions for bank users, support teams and operational stakeholders.
• Contribute to change management activities, ensuring smooth adoption of the new digital banking solutions by the subsidiary.
• Support project planning and delivery tracking in coordination with the Program Manager, including scope, milestones, dependencies, risks and priorities.
• Monitor progress of assigned streams, escalate risks or blockers and provide clear status updates to management and stakeholders.
• Ensure proper documentation of business processes, functional specifications, decisions, user guides and operational procedures.
• Ensure functional consistency across Digital Banking channels, including Internet Banking, Mobile Banking, Payments, onboarding, authentication, APIs and partner integrations.
• Identify opportunities for process optimization, standardization and reuse across BRED international subsidiaries.
• Contribute to continuous improvement by collecting feedback, identifying lessons learned and proposing enhancements for future deployments.

Qualifications:

• Minimum bachelor’s degree in computer science/engineering or equivalent experience.

Language skills:

• Excellent level in English (writing and speaking).
• Proficiency in French is a plus.

Experience and Skills Required:

• Good knowledge of the digital banking industry practice.
• Effective communication, presentation and relationship management skills to interact with Banks management, vendors and technical team.
• Strong project management methodology and organization (Agile). PMP / PRINCE II / Scrum master certification is a plus.
• Customer-centric mindset and business acumen.
• Strong analytical and problem-solving skills.
• Strong technical skills (SQL, Java) being able to speak with the development team and investigate deeply in the systems (database queries, technical logs review).
• Possesses general understanding in the areas of web development, application programming, mobile app development, database and system design
• Relevant technical and functional experience in the digital banking domain.
• Familiar with API management (REST, SOAP, XML interfaces).
• Knowledge of Core Banking systems.