Job Description:
- Oversee daily security operations, including patrols, surveillance, and incident response.
- Supervise and schedule the hotel’s security team, ensuring adequate coverage and discipline.
- Ensure compliance with local safety regulations, hotel policies, and fire/life safety procedures.
- Lead investigations of security breaches, thefts, accidents, or unusual incidents and prepare detailed reports.
- Coordinate and conduct emergency drills, safety training, and awareness programs for all hotel departments.
- Monitor and maintain security systems (CCTV, access control, alarms) and liaise with vendors when needed.
- Work closely with local authorities (police, fire, health department) as required.
- Support the development and implementation of risk management and crisis response plans.
- Ensure strict adherence to guest privacy, safety, and overall guest satisfaction.
- Report directly to the Corporate Safety & Security Manager and collaborate with hotel management.
Requirements:
- Diploma or Degree in Security Management, Occupational Safety, or related field.
- Minimum 5 years of experience in a hotel or corporate security environment, with at least 2 years in a supervisory or managerial role.
- Strong understanding of emergency procedures, fire safety systems, and local safety regulations.
- Certification in First Aid, Fire Safety, and Emergency Response is preferred.
- Proficient in security technologies such as CCTV monitoring, access control systems, and report writing.
- Excellent leadership, communication, and crisis-handling skills.
- Able to work shifts, weekends, and be on-call for emergencies.