Assistant Housekeeper (Royale Chulan Damansara - ICE UITM 2025)

RCD- HOUSEKEEPING
Malaysia

Executive


Job Description:

  1. Assist in supervising housekeeping operations including rooms, public areas, laundry, and back-of-house cleanliness.
  2. Monitor daily room assignments and inspect guest rooms and public areas to ensure quality standards are met.
  3. Coordinate with Front Office and Maintenance for timely room turnover and repairs.
  4. Manage and train room attendants and other housekeeping staff, ensuring adherence to hotel SOPs.
  5. Assist in inventory control, requisitioning of supplies, and cost-effective usage of linen, amenities, and cleaning products.
  6. Handle guest requests, lost & found, and complaints promptly and professionally.
  7. Prepare daily and monthly housekeeping reports and support in maintaining department records.
  8. Maintain hygiene, safety, and cleanliness standards in compliance with hotel and local health regulations.
  9. Support departmental planning during high occupancy periods, special events, or VIP arrivals.

Requirements:

  • Diploma or Certificate in Hospitality Management or related field.
  • Minimum 3–5 years of housekeeping experience in a hotel environment, with at least 1–2 years in a supervisory role.
  • Strong leadership and interpersonal skills.
  • Eye for detail and commitment to maintaining luxury standards.
  • Good communication skills in English and Bahasa Malaysia.
  • Ability to manage a team, prioritize tasks, and work under pressure.
  • Familiar with housekeeping management systems and MS Office.
  • Flexible to work shifts, weekends, and public holidays as required.

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About the Company

Boustead Hotel & Resorts Sdn Bhd