Sales Manager (Royale Chulan Kuala Lumpur - ICE UITM 2025)

RCKL- SALES
Malaysia

Executive / Mid Senior level / Associate


  1. SALES AND REVENUE GENERATION

  • Assist in developing and implementing sales strategies to maximize catering revenue.
  • Identify and pursue new business opportunities through proactive sales efforts.
  • Maintain relationships with existing clients and foster repeat business.
  • Participate in the negotiation and execution of contracts and agreements with clients.
  • Meet or exceed catering revenue targets and financial objectives.

  1. EVENT PLANNING AND EXECUTION

  • Work closely with clients to understand their event requirements and preference.
  • Coordinate all aspects of event planning, including menu selection, event setup, and logistics.
  • Ensure timely and accurate communication with clients to manage expectations.
  • Oversee the execution of events to ensure seamless operations and exceptional guest experiences.
  • Address any issues or concerns that may arise during events promptly and effectively.

  1. TEAM MANAGEMENT AND LEADERSHIP

  • Provide leadership and guidance to the catering team, including sales managers, coordinators, and banquet staff.
  • Foster a positive work environment and promote teamwork and collaboration.
  • Set performance goals and expectations for the team and provide regular feedback and coaching.
  • Conduct training and development activities to enhance the skills and knowledge of the catering team members.
  • Ensure adequate staffing levels and schedule coordination for efficient operations.

  1. CLIENT RELATIONSHIP MANAGEMENT

  • Build and maintain strong relationships with clients, event planners, and industry professionals.
  • Anticipate and fulfill client needs and preferences to ensure exceptional customer service.
  • Act as a point of contact for client inquiries, requests, and concerns.
  • Conduct site visits and meetings with clients to showcase facilities and discuss event details.

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About the Company

Boustead Hotel & Resorts Sdn Bhd