Bellman (Royale Chulan Damansara - ICE UITM 2025)

RCD- FRONT OFFICE
Malaysia

Associate


Job Descriptions:


  1. Greeting guests and assisting with luggage upon arrival and departure
  2. Providing information to guests about hotel facilities, services, and amenities
  3. Answering guest inquiries and resolving complaints in a timely and efficient manner
  4. Maintaining cleanliness and orderliness in the lobby area
  5. Coordinating transportation arrangements for guests
  6. Delivering messages, packages, and other items to guests as requested
  7. Assisting with other duties as assigned by the Front Office Manager


Requirements:


  • Excellent communication and customer service skills
  • Ability to lift heavy luggage and stand for extended periods of time
  • Knowledge of local area attractions and transportation options
  • Ability to work a flexible schedule, including weekends and holidays
  • Fluent in English and local language(s)
  • Previous experience in the hospitality industry is preferred but not required.
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About the Company

Boustead Hotel & Resorts Sdn Bhd