Gift Artisan (Petaling Jaya)

Job Summary:

The Gift Artisan is responsible for crafting unique and personalised gifts that leave a lasting impression on our customers. The role will involve designing and assembling gift arrangements and ensuring exceptional quality in every creation. The position required a keen eye for aesthetics, and the ability to bring creativity to life through personalised gifts.

Key Responsibilities:

• Gift Arrangement: Arrange gift items such as hampers, balloons, and preserved flowers for customer’s order. Pay attention to details, ensuring that the packaging or the final item is aesthetically pleasing and matches the overall theme and occasion.
• Handcrafting and Assembly: Assemble gift arrangements with care and precision, arranging products in an aesthetically pleasing and harmonious manner. Utilize artistic techniques and attention to detail to create visually stunning and cohesive gift designs.
• Personalization: Offer customization options for gifts, such as personalized messages, monograms, or engraved items. Pay attention to specific customer requests and ensure accurate execution of personalized elements in each gift.
• Quality Control: Maintain a high standard of quality in all aspects of gift creation, ensuring that products are in excellent condition, properly assembled, and beautifully presented. Perform quality checks to guarantee customer satisfaction.
• Inventory Management: Track and manage inventory of gift items, packaging materials, and related supplies. Coordinate with team lead or managers to maintain stock levels, and ensure the availability of necessary materials.

Requirements:

• Previous experience in gift design, crafting, or a related field is preferred.
• Strong creativity and artistic abilities, with an eye for aesthetics and attention to detail.
• Excellent organizational skills to manage inventory and coordinate gift assembly efficiently.
• Good communication and interpersonal skills to provide exceptional customer service.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.
• Flexibility to adapt to changing trends, occasions, and customer preferences.
• Basic computer skills for inventory management and order processing.
• Physical stamina to handle gift assembly, packaging, and occasional lifting/moving of heavy gift arrangements.