The Marketing Operations Specialist will manage the operational processes and systems that drive the marketing team’s success. This includes campaign execution, ensuring smooth workflows, marketing automation, and helping coordinate cross-functional projects. You’ll be responsible for streamlining the marketing process and ensuring that all campaigns are delivered effectively and on time.
What You'll Do:
- Manage the operational logistics of marketing campaigns, from planning to execution and post-campaign analysis
- Develop and optimize marketing workflows, ensuring efficient processes across the team
- Maintain and manage marketing automation tools, including email campaigns, customer segmentation, and A/B testing
- Collaborate with marketing team members (social media, paid performance, retention) to ensure timely execution of campaigns
- Track campaign deliverables, timelines, and budgets to ensure all initiatives run smoothly
- Assist with content coordination, asset management, and ensuring brand consistency across all platforms
- Work with external vendors and internal teams to support the technical needs of marketing efforts
- Analyze operational inefficiencies and suggest improvements to streamline processes
- Manage marketing databases, ensuring data integrity and GDPR compliance
Who You Are:
- 2+ years of experience in marketing operations, project management, or a related role
- Familiarity with marketing automation tools (HubSpot, Marketo, Klaviyo) and CRM systems
- Strong organizational skills and attention to detail
- Proficiency in project management tools (Trello, Asana, or similar)
- Ability to manage multiple projects simultaneously and meet deadlines
- Excellent communication skills and ability to work cross-functionally with both internal teams and external vendors
- Based in Singapore and available for on-site work in Kallang
Preferred, but not Required:
- Experience in e-commerce or with a consumer brand
- Basic knowledge of data privacy regulations (GDPR, PDPA)
- Understanding of digital marketing metrics (CTR, ROI, CAC)
Who We Are:
Ask & Embla is a rapidly growing Alternative Body Jewelry brand based in Singapore with a collective following of more than 450,000 across our social media channels. As an E-commerce brand, we ship internationally to a diverse range of customers and we are proud to be one of the leading brands worldwide in the alternative jewelry space.
At Ask & Embla, we’re passionate about creating a company that brings out the best in everyone and where individuals love to work and grow as a team. That means constantly learning and building new things, being flexible about how and where we work, and empowering each other to do the proudest work of our lives.
Ask & Embla, led by an ex-Googler and ex-Amazonian, has dozens of employees across multiple countries. We are building the foundation to expand several business verticals beyond e-commerce, while supporting existing business functions for fulfilling thousands of orders each month.
At Ask & Embla we learn and build fast together, sharing the purpose and passion of creating not just beautiful, expressive and sustainably-made jewelry, but a community that celebrates the misfits, the believers, the round pegs in square holes and everyone in between. Everyone deserves to own who they are; we create the jewelry so they can do it with pride.
Ready to Join Us?
If you're a results-oriented professional who thrives in a fast-paced environment, we encourage you to apply! Please submit your resume and a quick note expressing your interest in this position to hr@askandembla.net or through this Indeed posting.
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