Design Intern (Brand & Community)

Help us shape how 3cat shows up - online and offline.

3cat is on a mission to make secondhand tech the first choice.

We're one of Malaysia's fastest-growing circular-tech companies, building a trusted omnichannel platform for pre-owned smartphones and electronics. Since starting in 2023, we've grown from one store to more than 20 stores across Malaysia, with a growing calendar of campaigns, activations and customer conversations happening every day.

We're backed by leading international and strategic investors including AEON (Japan), Iterative VC, Golden Gate Ventures, Foxmont Capital, TheVentures and XOX Mobile.

We're looking for a Design Intern (Brand & Community) to help us create the work customers see and be part of the conversations that happen around it.

This is a paid, full-time internship based on-site in Kuala Lumpur, for a minimum of 3 months.

The Role

This role gives you exposure to two sides of marketing that don't often come together in one internship.

You'll create for the brand and interact with the people experiencing it.

You'll help produce social, digital, retail and activation assets that go live across Malaysia, while also supporting the comments, messages and enquiries coming through our social channels.

You'll work closely with our marketing team and CMO, learning how creative, channels and customers connect in a fast-moving retail business.

You'll take ownership of:

• Digital & Social Creative: Support campaign assets, paid creatives, marketplace visuals and other day-to-day digital design from brief.
• Retail & Activation Design: Create POSM, signage, hoardings, event, roadshow and in-store materials, including supporting coordination with printers and fabricators.
• Community Engagement: Help respond to comments and enquiries across our social channels and know when something needs to be escalated.
• Brand Consistency: Make sure the work you create and the responses you give feel consistent with the 3cat brand.
• Templates & Brand Assets: Help maintain Canva templates, reply guidelines and our brand asset library so the wider team can move quickly and stay on-brand.

Who We're Looking For

We're looking for someone who likes making things and talking to people in equal measure.

You don't need years of experience. But you should be curious, comfortable learning quickly and excited to see your work used by a real, growing brand.

We're looking for someone who:

• Is studying or recently graduated in design, multimedia arts, advertising or a related field, or is self-taught with a portfolio that proves it.
• Has a portfolio covering digital and print work; retail, POSM, packaging or event graphics would be a strong plus.
• Is confident using Canva, with working knowledge of Adobe Photoshop, Illustrator and/or InDesign.
• Understands basic print production such as bleed, CMYK, dielines and large-format specifications.
• Is comfortable writing short-form replies in English and Bahasa Malaysia and has good judgement on when to respond or escalate. Mandarin would be an advantage.
• Understands Malaysian internet and retail culture, works quickly and is comfortable in a fast-moving environment.

Why 3cat?

Do real work from day one. You'll create live campaign, retail and activation assets that reach customers across more than 20 stores.

Build two skills at once. You'll develop your design portfolio while gaining hands-on experience in community and channel management.

See how marketing actually works. You'll work closely with our CMO and marketing team and see how creative decisions connect to campaigns, customers and commercial results.

Learn in a fast-growing business. There's always something happening - campaigns, activations, stores and customer conversations; giving you plenty of opportunities to learn by doing.

Make secondhand tech the first choice. Your work will help us make quality technology more affordable while keeping devices in use for longer.

If you're creative, curious and want an internship where your work actually goes live, we'd love to meet you.

Come build the next chapter of 3cat with us.